KBank has reaffirmed its top position in Thailand by being named “Best Retail Bank in Thailand” for the 15th consecutive year (2010-2024). Committed to leverage the international bank expertise with high-standard services to Vietnamese customers.

This is the 15th consecutive year KBank has received this award by The Asian Banker, which is a leading organization in banking and finance in Asia, known for its high standards in evaluating banking service quality in the region. This achievement reflects KBank’s commitment to a customer-centric strategy and continuous innovation, leveraging digital technology to deliver secure and convenient financial experiences that adapt to evolving consumer trends.

KBank’s dedication and commitment to customers have made it a trusted choice since 1945 for over 20 million customers in Thailand, with its philosophy of “Towards service excellence”. According to NielsenIQ data in 2023, KBank leads in customer satisfaction among locals, reaffirming its position as the number one in the retail banking sector. This success is not only due to effective business strategies but also a focus on investing in training and developing staff to provide the best product and service quality.

KBank’s entry into Vietnam is driven by a commitment to fostering trust, security, and customer-centricity service under its motto “For Customers First.” Drawing on its extensive global experience and in-depth understanding of local market insights, KBank tailors products and services to address the unique challenges and needs of Vietnamese customers, offering flagship services from Thailand—to enhance banking experiences for customers, SME owners and corporate businesses. Especially the cashback credit card and K PLUS Vietnam mobile banking application, which empower customers by enhancing daily financial journey and adding value to everyday transactions.

KBank emphasizes digital solutions for Vietnamese consumers, focusing on cashless payments and mobile banking via the K PLUS Vietnam app, designed for convenient, efficient transactions for seamless daily life. With the same quality as its Thai counterpart, K PLUS offers an international-standard experience, trusted by 24 million users across Vietnam, Thailand, and Laos (as of 2024).

With its extensive experience, dedication, and proven service quality, KBank continues to leverages its position as the best retail bank in Thailand and is committed to providing high-quality services to serve Vietnamese customers. As a reliable financial partner, KBank is an ideal choice for those seeking comprehensive, modern, and reputable financial products and services.