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Kasikorn Bank

  • Marketing Campaign & Promotion

​​​ ​​​

3/1/2024

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​Terms and Conditions of the Campaign​​

“Welcome onboard for new KBank máyPOS and KBank Tính Tiền customer”
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These terms and conditions (the “Terms and Conditions”) govern the participation of Welcome onboard for new KBank máyPOS and KBank Tính Tiền customer of KASIKORNBANK PUBLIC COMPANY LIMITED - Ho Chi Minh City Branch (the “Bank”). By participating in the Campaign (as defined below) and receiving the Reward (as defined below) offered by the Bank, the participant is deemed to have read, understood, and accepted the Terms and Conditions. 

The Terms and Conditions shall be effective from 1 March 2024. ​​​


1. Campaign​ :​ Welcome onboard for new KBank máyPOS and KBank Tính Tiền customer (the “Campaign”).

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2. The Bank's promotion product​: KBank máyPOS and KBank Tính Tiền service provided by KASIKORNBANK PUBLIC COMPANY LIMITED – Ho Chi Minh City Branch (“Bank”) supports card payment acceptance for QR payment, credit cards, and debit cards including local card scheme and international card scheme i.e. NAPAS, Visa, Mastercard, JCB and UnionPay. This can facilitate from small merchants to large merchants for receiving product and service payment via QR payment, credit cards, and debit cards from their Merchants. (“KBank máyPOS and KBank Tính Tiền”).


 

3.Application Area :​ Ho Chi Minh City, Vietnam


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​4. Campagin period :​  The Campaign period will commence from 1 March 2024 to 30 April 2024 (both days inclusive) (the “Campaign Period”), unless otherwise terminated earlier in accordan​ce with the T​erms and Conditions.

​5. Eligibility :
Subject to the Terms and Conditions, the Bank reserves the right to offer the Campaign and Reward (as defined below) only to the selected Bank's new merchant (hereinafter referred to as the “Eligible Merchant") who fulfill all the following conditions:

(i) must be new merchant of The Bank and successfully install KBank máyPOS and KBank Tính Tiền during 1st March 2024 – 30th April 2024. 

(ii) must have at least VND 20,000,000 (Twenty Million Vietnamese Dong) transaction value in first month (30 days) within the campaign period. Such transactions must be valid within the Campaign Period. Only successful, completed, and posted transactions reflected in the Bank’s system will be considered.

(iii) qualified transaction must be for Eligible Merchant and comply with the Bank’s terms and conditions and policies and applicable laws.


                           
6.Campaign Reward and Conditions :    The reward under this Campaign are as follows:

  •  •  UrBox E-Voucher value VND 200,000 (Two Hundred Thousand Vietnamese Dong) per Eligible Merchant 
            (Collectively referred to as the “Reward”).
     Conditions
    •  UrBox E-Vouchers are limited to first 3,000 (Three thousand) eligible Merchants only throughout the Campaign Period, on a first-come, first-served basis based on the transaction time and subject to availability of the allocation of the Reward. UrBox E-Vouchers will be valid for 1 (one) year after the date of receipt. Please check the conditions for use of UrBox E-vouchers from those set out in the UrBox E-Vouchers. 
  • •  Transaction will be calculated from daily settlement amount of credit or debit card for each phase, will be combined and calculate as per below schedule. 

    Installation PeriodTransaction Period with usage
    reaching 20M VND    		Reward Announcement
    ​Period 1:  1 – 31 March 2024
    		Between 1 – 31 March 2024
    Between 1 – 30 April   2024
    		30 April 2024
    31 May 2024
    Period​ 2:  1 – 30 April 2024
    		Between 1 – 30 April 2024
    Between 1 – 31 May 2024
    		31 May 2024
    1 July 202

    •​  Daily POS transaction amount is calculated by settlement transactions of credit or debit card deduct refund/dispute/chargeback transactions. Also, the daily POS usage volume shall exclude transactions in the process of investigating suspicious transactions in violation of the provision of law and regulation; and exclude transactions determined by KBank that showing signs of fraud, and/or taking advantage of the promotion program
    •​​  Merchant will be excluded from the reward if he/she closes the KBank máyPOS and KBank Tính Tiền  service before the promotion period ends
    •​​  KBank POS terminal shall not be in “disabled” or “rejected” status during calculation and payment period
    •      Eligible customers will get e-voucher rewards through registered e-mail with the Bank within 30 working.
    •  The Bank will not be responsible in notifying the eligible merchant should the Reward have reached the maximum capping of the Reward allocated.
    •​​  The Bank reserves the right to disqualify any Eligible Merchant from further participation in this Campaign if such Eligible Merchant has received the Reward exceeding capped amount during the Campaign Period or the Bank determine that such Eligible Merchant may act in breach or potential breach of these Terms and Conditions.
    •​​  Eligible Merchant shall examine the Reward upon the receipt. The Reward has not been certified by the Bank and under no circumstances shall the inclusion of the reward in this campaign be construed as an endorsement or recommendation of such reward by the Bank. The Bank shall not be responsible nor be liable if the Eligible Merchant is dissatisfied with the Reward.
    •​​  Once the Reward is redeemed, it cannot be changed or canceled. The Bank reserves the right not to refund Reward under any circumstances.​
    •​​  The Bank reserves the right to retain data of the usage transaction. Eligible Merchant should keep campaign participation evidence and sales slip to track usage if necessary.
    •​​  The Bank reserves the right to restrict the usage of Reward reserves and the right to debit, revoke, withdraw, cancel the Reward from Eligibility Merchant’s account and/or disqualify any Eligible Merchant from participating the Campaign with immediate effect in the event that such Eligible Merchant is found to have performed suspicious behavior, committed fraudulent, wrongful acts or illegal transactions, or provided invalid details/credentials.
    •​​  Any determination by the Bank as to whether any payment transaction qualifies as an eligible transaction under this Campaign and the decision of the Bank shall be conclusive, absolute and cannot be challenged in any manner whatsoever.
    •​​  The Reward under this Campaign is provided on an “as is” basis and the Bank excludes and makes no warranty, expressed or implied; representation; or guarantee or endorsement of the Reward and will not assume any responsibility for the Reward offered under this Campaign.
    •​​      The Reward may be subject to the terms and conditions of the supplier, manufacturer and/or merchant of the relevant Reward which terms and conditions are separate from the Bank’s terms and conditions governing this Campaign. The Bank has no responsibility, liability for, or involvement connected with the services provided by service providers. Please direct inquiries to the relevant service provider or merchant.​
7. Total value of R​eward :  The total value of the Reward for the whole Campaign Period shall not exceed VND 600,000,000 (in words: Six Hundred Million Vietnamese Dong)
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8. General terms and Conditions:​
• Merchant hereby indemnify and hold KBank máyPOS and KBank Tính Tiền harmless from any losses, liability, damage, or claims arising from or in connection with this Campaign as a result of Merchant’s action in violation of these Terms and Conditions and/or improper use of the Reward. 
• The Reward is non-refundable, non-transferable, and not exchangeable for cash or any other benefits in kind. The Eligible Merchant cannot transfer the Reward to any other person.
• The Bank reserves (i) the right to reject the Eligible Merchant’s request for any change of the Reward and (ii) the right to change or cancel all or any part of the Reward according to the Bank’s sole decisio
n. 
• Awarding of Reward is subject to verification of the Eligible Merchant’s eligibility and identity according to the Bank’s procedure. If the Bank at any time determines (at its sole and absolute discretion) that any of the eligibility requirements set out in the Terms and Conditions was not or has not been complied with but any Reward has been received by the Eligible Merchant, the Bank reserves the right to immediately recover any and all Reward or the value of any or all Reward from such Eligible Merchant.
• The Eligible Merchant acknowledges and agrees that the delivery of Reward may be delayed in the event of any unforeseen or unexpected circumstances and the Bank shall not be liable to any Eligible Merchant for any damages in such circumstances. 
• The Bank shall not be responsible nor be liable if the Eligible Merchant’s contact details are not reachable or invalid.
• The Reward will not be replaced, and the Bank will not be liable in the event that the Reward is lost, damaged and/or stolen after the Eligible Merchant receiving the Reward from the Bank.
• The Campaign’s contents will be announced in the media of the Bank and other media channels (if any).
• The Campaign shall not be applicable in conjunction with other promotions of the Bank. The Reward cannot be combined with any other promotions and rewards of other campaign of the Bank.
•​ The Bank has the right at its own discretion to refuse giving or withdraw the Reward to any Eligible Merchant that provides information, which is illicit, unclear, or incomplete, or violates the Terms and Conditions or any applicable law.
•​ The Bank has the right to immediately suspend the participation in the Campaign, if a participant is not fully qualified or do not comply with regulations or conditions set by the Bank.
•  The Bank reserves (i) the right to immediately cancel and/or recover all or any of the Reward without giving prior notice to the Merchant and (ii) the right to claim for loss and damages from the Merchant if the Bank found that there is any fraudulent application/registration under this Campaign.
•​ The Bank shall bear no responsibility for any damage, loss, liability incurred or suffered by any Eligible Merchant and/or person in connection with this Campaign or the Reward.
•​ The Bank may contact Merchant via phone number/ email registered with the Bank for further information, clarification or additional documents, if necessary​.
•​ The Reward shall be void where restricted or prohibited by law​.
•​ Merchant agrees that the Bank may use his/her personal image and information for advertising and/or promotion within and after the end of the Campaign Period to the extent permitted by laws and Merchant’s consent provided to the Bank​.
•​ The Eligible Merchant shall be responsible for any relevant taxes and fees (including but not limited to personal income tax), if applicable, as required by applicable laws, arising out of or relating to the receipt of Reward under this Campaign by the Eligible Merchant. Any other costs and expenses which are not specifically included in the Terms and Conditions will be the sole responsibility of the Eligible Merchant​.
•​ The terms and conditions governing deposit account and banking service related to the Campaign are applicable in conjunction with these Terms and Conditions​.
•​ The Terms and Conditions shall be governed by and construed in accordance with the laws of Vietnam​.
•​ In case of dispute, the Bank’s decision and/or judgment on all matters will be final and binding​.
•​ The Bank reserves the right at its absolute discretion to terminate the Campaign at any time or amend, modify or supplement to any of the Terms and Conditions from time to time without prior notice, unless specified otherwise by applicable laws​.
•​ For more queries related to the Campaign, Merchants should contact K-Contact Center Vietnam at phone number (84) 28 3821 8888 or KASIKORNBANK PUBLIC COMPANY LIMITED – HO CHI MINH CITY BRANCH, Sun Wah Tower, No. 115 Nguyen Hue, Ben Nghe Ward, District 1, Ho Chi Minh City, Vietnamy​.
•​ The Terms and Conditions is made in English and Vietnamese language. In case of any discrepancies or inconsistencies between the English language text and Vietnamese language text, the English language text shall prevail​.

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