Fraudsters employ a variety of tactics. It is essential to stay vigilant in order to ensure the safety of your money.

Behavior:

Fraudster impersonate KBank employees to advise on card-related services (Example : waive annual fee/closure fee, limit increase, installment transfer, cash withdrawal, etc.).
Fraudsters persuade customers to provide personal information, bank card pictures/infomation and OTP codes to appropriate money.

Recommend:

Absolutely do not share/capture screen sensitive information such as ID card, bank cards (Card no, full name, CVV/CCV, issue/expiry date), or OTP code to others via social networks (Zalo/Telegram/Messenger...) or download and provide the above information via mobile applications, websites or links provided by fraudsters.

Note:

KBank never requires customers to provide bank card information and OTP codes in any form.
KBank's only official website is: www.kasikornbank.com.vn
KBank's only official Facebook page is: KBank Vietnam (verified page).
Only install KBank app directly from trusted sources on App store, Google Play/HUAWEI APPGallery with the developer name KASIKORNBANK PCL; all applications that use the KBank brand other than this developer's name are fake.