Is there any fee to use the Soundbox?
- It’s 100% free – no deposit, no setup fees, and no annual charges.
Do I need Wi-Fi for the Soundbox to work?
- No. The device has a built-in SIM card, so it connects automatically. No Wi-Fi needed.
How long does the Soundbox last on a full charge?
- The Soundbox runs for up to 12 hours on a full charge. You don’t need to keep it plugged in all the time.
Can I adjust the volume of the payment alerts?
- Yes. You can turn the volume up or down directly on the Soundbox to fit your shop’s environment.
How can I see my incoming payments?
- Every successful payment is announced instantly on your Soundbox.
- The 8-digit display at the backshows the amount clearly, so both you and your customer can see it.
- You can also check all transactions anytime in the K PLUS BIZ Vietnam app.
When will I receive the money after a customer pays?
- Immediately. Payments are settled instantly to your merchant account.
Other Documents
- Suggestions, Conditions and Guidelines for Use of Services as a KBank QR Soundbox
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- Fine / Fee Schedule for Repairing KBank QR Soundbox and Equipment
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