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Enhancing Transaction Security with Biometric Authentication

Important: Update Valid ID Documents & Perform Biometric Verification for K PLUS BIZ Vietnam Users

To strengthen transaction security and prevent financial fraud, and in accordance with Circular No. 50/2024/TT-NHNN issued by the State Bank of Vietnam, household businesses and micro enterprises applying a simplified accounting regime (where a single person performs and approves transactions) must comply with the same minimum online transaction authentication requirements as individual customers.

This measure aims to enhance the highest level of safety and confidence in customers’ financial transactions.

1. What Is Biometric Authentication?

    • Biometric authentication is a method that uses unique biological to verify identity when performing transactions via banking applications.
    • According to Clause 3, Article 3 of the 2023 Identity Law, biometrics refer to stable and distinctive physical and biological attributes used to identify and differentiate individuals. Biometric data is unique to each person and cannot be duplicated, even among identical twins.
 
Starting in December (*), users will be required to authenticate via facial recognition in the following scenarios:
  • First-time activation of the K PLUS BIZ Vietnam app
  • Logging in from a new device or using a different username
  • Making transfers exceeding VND 10 million per transaction or VND 20 million per day
(*) The effective date will be confirmed and announced later.
 

2. What do customers need to prepare?

  • Prepare your password and PIN for login, as the system will automatically log out and require you to re-login for authentication in December when the new feature goes live.
  • If you have not completed biometric verification, please contact KBank Vietnam to verify. Please click here, for detailed instructions.
Contact Us for More Information
KBank Vietnam Branches:
    • Ho Chi Minh City Branch
    • Hanoi Representative Office
K-Contact Center Vietnam:
☎ (028) 3821 8888