• Marketing Campaign & Promotion

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5/1/2024

Terms and Conditions of the Campaign


“KBank Cashback Plus Credit Card Acquisition and Spending Campaign”


These terms and conditions (the “Terms and Conditions”) govern the participation of KBank Cashback Plus Credit Card Acquisition and Spending Campaign of KASIKORNBANK PUBLIC COMPANY LIMITED - Ho Chi Minh City Branch (the “Bank”). By participating in the Campaign (as defined below) and receiving the Reward (as defined below) offered by the Bank, the participant is deemed to have read, understood, and accepted the Terms and Conditions.


These Terms and Conditions take effective from 1 April 2024​



1. Campaign name : KBank Cashback Plus Credit Card Acquisition and Spending Campaign (the “Campaign”).
2. The Bank’s promotion product :  KBank Cashback Plus Credit Card (Platinum) issued by the Bank (“KBank Cashback Plus Credit Card”).
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​3. Applicable area :​  Vietnam, nationwide.

4. Campaign Period​ :  The Campaign period will commence from 8 April 2024 to 31 May 2024 (both days inclusive) (the “Campaign Period”), unless otherwise terminated earlier in accordance with the Terms and Conditions.
                               
5. Total value of Reward  :  VND 7,500,000,000 (in words: Seven billion, five hundred million Vietnamese Dong). 

6. Eligible​ : Subject to the Terms and Conditions, the Bank reserves the right to offer the Campaign and Reward (as defined below) only to new-to-KBank Cashback Plus Credit Card applicants (hereinafter referred to as the “Eligible Customer”) who fulfill all the following conditions:

  Does not own a credit card issued by the Bank and applies for new KBank Cashback Plus Credit Card;
  Never cancel his/her credit card issued by the Bank before 1 April 2024;
  Submits and completes application for KBank Cashback Plus Credit Card via KPLUS Vietnam mobile banking application ("K PLUS Vietnam”) 
during the Campaign Period and must be successfully approved by the Bank within the Campaign Period; 
  His/her KBank Cashback Plus Credit Card must be activated via K PLUS Vietnam within 15 June 2024; and
Must be a principal cardholder.
7. Campaign Reward and Conditions : 
  The Eligible Customer shall be entitled to GrabFood e-codes total valued 500,000 VND (100,000 VND per code for 5 codes) from Grab Vietnam ("Reward”).

Conditions
  The Rewards are limited to the first 15,000 Eligible Customers only throughout the Campaign Period (1 Reward/person), on a first-come, first-served basis based on the transaction time and subject to availability of the allocation of the Reward. The Bank reserves the right to not notify and/or update the availability of the eligibility.
  Customer will receive GRAB Vietnam e-code valued 500,000 VND which can redeem on Grab Vietnam application automatically when the Eligible Customer must make the payment with KBank Cashback Plus Credit Card in order to redeem the Reward. 
  The Grab Vietnam e-codes (“Reward”) will be separated into 5 unique codes. Each code is valued at 100,000 VND. 
  The codes are valid 2 months from the received date.​ 
  Grab Vietnam terms and conditions applied 
  The primary cardholder is the s​ole authorized person who may perform the redemption of Reward. 
  The Eligible Customer will receive the Reward within 30 (thirty) working days after the end of Campaign Period via K PLUS Vietnam. 
  The Bank has the right at its discretion to approve or decline any application and is neither obliged to give any reason or prior notice on any matter concerning the application nor be liable to any party. The Bank has the right to withdraw Rewards by deducting money (debit) from the Eligible Customer’s bank account opened with the Bank or performing other forms to withdrawal without the customer's consent, in case the Bank detects invalid transactions, or the card is cancelled or terminated before awarding Rewards (for any reason).
  The Bank will not be responsible in notifying the Eligible Customer should the Reward have reached the maximum capping of the Reward allocated.
  The Bank reserves the right to disqualify any Eligible Customer from further participation in this Campaign if such Eligible Customer has received the Reward exceeding capped amount during the Campaign Period or the Bank determine that such Eligible Customer may act in breach or potential breach of these Terms and Conditions. 
  Eligible Customer shall examine the Reward upon the receipt. The Reward has not been certified by the Bank and under no circumstances shall the inclusion of the reward in this campaign be construed as an endorsement or recommendation of such reward by the Bank. The Bank shall not be responsible nor be liable if the Eligible Customer is dissatisfied with the Reward.
  The Bank reserves the right to retain data of the usage transaction. Eligible Customer should keep campaign participation evidence and sales slip to track usage if necessary.
  The Bank reserves the right to restrict the usage of Reward reserves and the right to debit, revoke, withdraw, cancel the Reward from Eligibility Customer’s account and/or disqualify any Eligible customer from participating the Campaign with immediate effect in the event that such Eligible Customer is found to have performed suspicious behavior, committed fraudulent, wrongful acts or illegal transactions, or provided invalid details/credentials. 
  Any determination by the Bank as to whether any payment transaction qualifies as an eligible transaction under this Campaign and the decision of the Bank shall be conclusive, absolute and cannot be challenged in any manner whatsoever.
  The Reward under this Campaign is provided on an “as is” basis and the Bank excludes and makes no warranty, expressed or implied; representation; or guarantee or endorsement of the Reward and will not assume any responsibility for the Reward offered under this Campaign. In the event that the aforementioned rewards are not available, the bank, in its discretion, reserves the right to substitute that prize with one of an equal or greater value and/or specification.
  The Reward may be subject to the terms and conditions of the partner, supplier, manufacturer and/or merchant of the relevant Reward which terms and conditions are separate from the Bank’s terms and conditions governing this Campaign. The Bank has no responsibility, liability for, or involvement connected with the services provided by service providers. Please direct inquiries to the relevant service provider or merchant.
8. General Terms and Conditions : 

  Terms and Conditions for Use of Credit Card of KASIKORNBANK PUBLIC COMPANY LIMITED - Ho Chi Minh City Branch and general terms and conditions for
K PLUS Vietnam will apply to customers participating in this Campaign. For more information, please visit https://www.kasikornbank.com.vn
  Customer hereby indemnify and hold KBank harmless from any losses, liability, damage, or claims arising from or in connection with this Campaign as a result of Customer’s action in violation of these Terms and Conditions and/or improper use of the Reward.
  The Reward is non-refundable, non-transferable, and not exchangeable for cash or any other benefits in kind.
The Eligible Customer cannot transfer the Reward to any other person. 
  The Bank reserves (i) the right to reject the Eligible Customer’s request for any change of the Reward and (ii) the right to change or cancel all or any part of the Reward according to the Bank’s sole decision.
  Awarding of Reward is subject to verification of the Eligible Customer’s eligibility and identity according to the Bank’s procedure. If the Bank at any time determines (at its sole and absolute discretion) that any of the eligibility requirements set out in the Terms and Conditions was not or has not been complied with but any Reward has been received by the Eligible Customer, the Bank reserves the right to immediately recover any and all Reward or the value of any or all Reward from such Eligible Customer.
  The Eligible Customer acknowledges and agrees that the delivery of Reward may be delayed in the event of any unforeseen or unexpected circumstances and the Bank shall not be liable to any Eligible Customer for any damages in such circumstances. 
  The Bank shall not be responsible nor be liable if the Eligible Customer’s contact details are not reachable or invalid.
  The Reward will not be replaced and the Bank will not be liable in the event that the Reward is lost, damaged and/or stolen after the Eligible Customer receiving the Reward from the Bank.
  The Campaign’s contents will be announced in the media of the Bank and other media channels (if any).
  The Campaign shall not be applicable in conjunction with other promotions of the Bank. The Reward cannot be combined with any other promotions and rewards of other campaign of the Bank.
  The Bank has the right at its own discretion to refuse giving or withdraw the Reward to any Eligible Customer that provides information, which is illicit, unclear, or incomplete, or violates the Terms and Conditions or any applicable law.
  The Bank has the right to immediately suspend the participation in the Campaign, if a participant is not fully qualified or do not comply with regulations or conditions set by the Bank.
  The Bank reserves (i) the right to immediately cancel and/or recover all or any of the Reward without giving prior notice to the customer and (ii) the right to claim for loss and damages from the customer if the Bank found that there is any fraudulent application/registration under this Campaign.
  The Bank shall bear no responsibility for any damage, loss, liability incurred or suffered by any Eligible Customer and/or person in connection with this Campaign or the Reward.
  The Bank may contact customer via phone number/ email registered with the Bank for further information, clarification or additional documents, if necessary.
  The Reward shall be void where restricted or prohibited by law.
•  Customer agrees that the Bank may use his/her personal image and information for advertising and/or promotion within and after the end of the Campaign Period to the extent permitted by laws and customer’s consent provided to the Bank. 
•  The Eligible Customer shall be responsible for any relevant taxes and fees (including but not limited to personal income tax), if applicable, as required by applicable laws, arising out of or relating to the receipt of Reward under this Campaign by the Eligible Customer. Any other costs and expenses which are not specifically included in the Terms and Conditions will be the sole responsibility of the Eligible Customer.
•  The terms and conditions governing deposit account and banking service related to the Campaign are applicable in conjunction with these Terms and Conditions.
•  The Terms and Conditions shall be governed by and construed in accordance with the laws of Vietnam.
  In case of dispute, the Bank’s decision and/or judgment on all matters will be final and binding.  
The Bank reserves the right at its absolute discretion to terminate the Campaign at any time or amend, modify or supplement to any of the Terms and Conditions from time to time without prior notice, unless specified otherwise by applicable laws. 
•  For more queries related to the Campaign, customers should contact K-Contact Center Vietnam at phone number (84) 28 3821 8888 or KASIKORNBANK PUBLIC COMPANY LIMITED – HO CHI MINH CITY BRANCH, Sun Wah Tower, No. 115 Nguyen Hue, Ben Nghe Ward, District 1, Ho Chi Minh City, Vietnam.
•  The Terms and Conditions is made in English and Vietnamese language. In case of any discrepancies or inconsistencies between the English language text and Vietnamese language text, the English language text shall prevail.



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